BLUEROCKTEL LIMITED

BluerockTEL Limited is a Dublin-based software provider that delivers a modular Business Support Solution tailored for the telecom and cloud sectors. The platform combines billing, debt recovery, help-desk and customer-engagement tools into a single, configurable suite, allowing businesses to pick and integrate the features they need - from advanced service-fleet configuration and third-party payer management to automated email workflows and collaborative project tracking.

Key capabilities include real-time CDR log analysis and supplier-billing control, comprehensive payment handling via Direct Debit, SEPA, GoCardless and Stripe, and an intelligent ticketing system with email filtering, time-tracking and automatic invoicing for out-of-contract work. The solution also supports marketing initiatives through integrated newsletter campaigns, satisfaction surveys and training resources, helping clients improve both revenue streams and customer experience.

Clients such as TRANSACOM and ENCOM Conseil praise BluerockTEL for its reliability, detailed reporting and the ability to generate accurate, customised invoices at scale, freeing them to focus on service delivery rather than administrative overhead.