HDT SOFTWARE LIMITED

HDT Software Limited is a distributed team of IT specialists dedicated to helping organisations boost the speed and quality of their technology operations. Their flagship offering, ITSM4Outlook, seamlessly integrates BMC Remedy® with Microsoft Outlook®, delivering up to a 75 % improvement in IT‑operations reactivity. By embedding service‑management tools directly into the email client that staff already use, HDT enables IT teams to work more efficiently, raise their service standards and sharpen overall competitiveness.

The company provides a tiered, subscription‑based model to suit businesses of any size. A free tier supports up to 40 users with a single production environment and best‑effort support, while the professional tier (up to 500 users) adds enhanced control, personalisation and dedicated support. For larger enterprises, the unlimited tier offers multiple production environments, premium support and bespoke training. Across all levels, HDT’s solutions are described as intuitive, powerful, innovative and comprehensive, aimed at simplifying and optimising IT processes for measurable gains in productivity and service quality.