INTERCOM R&D UNLIMITED COMPANY

Intercom is a Dublin-based technology company that provides a unified customer-messaging platform designed to help businesses build stronger relationships at every stage of the customer journey. By bringing live chat, automated bots, a searchable help centre and product-tour tools together in a single suite, Intercom enables teams to engage visitors, answer queries and guide users in real-time, whether on web, mobile or in-app.

Key offerings include the Intercom Messenger for personalised, on-site conversations, Custom Bots that automate routine interactions, the Inbox for managing all customer communications in one place, and Product Tours that help users discover core features quickly. The platform also supplies a self-service knowledge base through Articles, allowing customers to find answers instantly. Intercom's solutions are used by startups, scale-ups and large enterprises alike, delivering measurable improvements in conversion, retention and overall customer satisfaction.