ZENDESK INTERNATIONAL LIMITED

Zendesk International Limited delivers a complete, AI-powered service platform that unifies customer and employee interactions across every channel. Its flagship offering, Zendesk AI Agents, automatically resolves routine enquiries while providing agents with real-time context, quality-assurance tools, data-privacy safeguards and workforce-management features. The suite also includes specialised solutions for contact-centre operations, employee self-service and developer-friendly integrations, all designed to help organisations streamline workflows and scale with confidence.

Trusted by more than 100,000 companies worldwide and recognised as a Leader in the 2025 Gartner Magic Quadrant for the CRM Customer Engagement Centre, Zendesk combines powerful automation with the Resolution Learning Loop™ to continuously improve service quality. Independent research from Forrester shows a 301 % return on investment over three years, with rapid time-to-value and reduced effort per ticket. Whether a business is looking to enhance customer experience, empower internal teams or harness data insights, Zendesk provides a flexible, easy-to-deploy platform that turns everyday conversations into a strategic advantage.