SHANNONDOC COMPANY LIMITED BY GUARANTEE

ShannonDoc Company Limited by Guarantee delivers an urgent out-of-hours GP service for patients who cannot safely wait for their own practice to reopen. Operating strictly by appointment, the service is accessed via a dedicated call centre that runs round-the-clock from St Camillus' Hospital in Limerick, handling over 110,000 calls each year. Once a triage nurse assesses the caller's symptoms, the patient may receive free nurse advice, be booked for a same-day appointment at one of the twelve fully-equipped treatment centres, or, in exceptional cases, have a mobile response unit dispatched to their home.

The treatment centres are strategically positioned across counties Clare, Limerick and North Tipperary, each functioning like a local GP surgery during evenings, weekends and public holidays. Mobile units are equipped with emergency medical equipment and provide urgent house calls, specimen collection and laboratory delivery. By linking patient details securely to the attending GP, ShannonDoc ensures seamless follow-up care once normal surgery hours resume. The organisation's focus on rapid, evidence-based care makes it a vital safety net for the region's primary-care patients.