AVAYA INTERNATIONAL SALES LIMITED

Avaya International Sales Limited is a leading provider of intelligent communication solutions that turn traditional contact centres into lasting connections. Through its Avaya Infinity platform, the company unifies voice, chat, email, social and other digital channels, enabling businesses to orchestrate end-to-end customer journeys that blend AI-driven self-service, live assistance and real-time insights. By leveraging the Model Context Protocol, Avaya creates an open, AI-powered ecosystem that integrates fragmented data, applications and workflows into a single, agile environment.

The firm's portfolio spans contact-centre solutions, unified communications, AI-assisted agent tools and cloud-based experience platforms, all designed to boost employee productivity and accelerate growth. Avaya's technology is trusted by a diverse range of organisations-including major banks, national governments, health-care providers and universities-demonstrating its ability to deliver seamless, personalised experiences at scale. Whether modernising legacy voice infrastructure or building a fully cloud-native engagement hub, Avava helps customers forge unbreakable connections that drive business value.