MARTELLO MULTIMEDIA LIMITED

Martello Multimedia Limited is a specialist provider of digital‑experience management solutions designed to keep Microsoft Teams and Microsoft 365 running smoothly. Their flagship product, Vantage DX, is the only purpose‑built platform that combines proactive monitoring, synthetic testing and deep analytics to give organisations full visibility of Teams Meetings, Teams Phone and Teams Meeting Rooms – right down to the Session Border Controller (SBC) level.

The solution correlates AudioCodes SBC records with Microsoft call‑quality data, allowing a single‑click view of call performance, SBC congestion, SIP‑trunk health and dropped packets. Custom notifications and threshold‑based alerts let IT teams spot and resolve issues before users notice them, cutting support tickets by up to 60 % and reducing staffing requirements for large deployments. Martello’s all‑in‑one console also offers unified participant visibility, network‑path tracing to Microsoft data centres and advanced drill‑down dashboards, helping Managed Service Providers and enterprise IT departments maximise client ROI and enforce service‑level agreements.

Trusted by a growing network of partners, Martello Multimedia delivers a proactive, cost‑controlled approach that transforms Teams reliability from a reactive fire‑fighting exercise into a strategic advantage for any organisation that relies on Microsoft collaboration tools.