SYBERNET LIMITED

Sybernet Limited is a specialist provider of automated telephone self-service solutions, delivering a secure, high-availability 24-hour channel that handles payments, account balance enquiries, meter-read submissions and other transactions. Drawing on more than two decades of experience, Sybernet designs, builds and operates bespoke systems that integrate seamlessly with existing ERP and income-management platforms, ensuring a smooth fit with a client's workflow.

Key offerings include fully customisable solutions backed by comprehensive testing and training environments, PCI DSS Level 1 certification for robust security, and out-of-the-box integration with major payment service providers such as Global Payments, Stripe, Mastercard and Elavon. The SaaS-based service can interface directly with back-end business systems for real-time payment receipting, while best-in-class technology guarantees maximum uptime and resilience.

Serving organisations across Ireland and the United Kingdom, Sybernet enables callers to interact with businesses from any phone, at any time, providing a convenient, efficient and cost-effective alternative to traditional contact-centre handling.