RIGNEY DOLPHIN LIMITED

Rigney Dolphin Limited, founded in 1990 and based in Waterford, is a trusted partner for blue-chip organisations across the public and private sectors. The company specialises in delivering innovative, value-adding contact-centre and back-office solutions that help clients streamline communications, improve first-contact resolution and maintain data security under ISO 27001 and GDPR standards.

In 2013 Rigney Dolphin launched its sister company RelateCare, a dedicated healthcare-communications business that works with leading international providers such as the Cleveland Clinic. Together the two brands offer 24/7, multi-channel contact services, staffing, training and performance-monitoring programmes designed to keep employees engaged and customers satisfied. Their technology-driven platform enables patients, providers and caregivers to connect on the devices and at the times that suit them, while allowing healthcare organisations to focus on core clinical work.

With more than 120 years of combined management experience and client relationships that span over two decades, Rigney Dolphin is recognised for its reliability, collaborative approach and ability to evolve alongside the ever-changing global market.